Feedback Forms

Customer feedback forms thatpeople actually complete

Long feedback surveys get ignored. stigmi's conversational approach asks one question at a time, achieving 2x higher response rates. NPS, star ratings, and open-ended feedback — all free with unlimited responses.

Build your feedback formSee how it works

Free forever. No credit card required.

Everything you need to collect meaningful feedback

From NPS surveys to product reviews, stigmi gives you the tools to understand what your customers really think.

NPS Scoring

Built-in Net Promoter Score question type with 0-10 scale. Automatically segment promoters, passives, and detractors.

Star Ratings

Beautiful star and emoji rating scales that customers love. Touch-optimized for mobile with instant visual feedback.

Opinion Scales

Likert scales and opinion matrices for nuanced feedback. Capture exactly how customers feel about every touchpoint.

Real-Time Notifications

Get instant email alerts when feedback arrives. Never miss critical customer complaints or glowing reviews.

Drop-Off Analytics

See exactly where respondents abandon your survey. Optimize question order to maximize completion rates.

Unlimited Responses

No response caps, no monthly limits. Collect feedback from every single customer without worrying about overage charges.

Create your feedback form in 3 steps

1

Choose your feedback type

NPS scores, star ratings, opinion scales, open-ended questions — pick from 23 question types and drag to reorder.

2

Brand it your way

Add your logo, brand colors, and a personalized welcome message. Make customers feel at home.

3

Share and collect

Send via email, embed on your site, or share the link after purchase. Responses stream in real-time.

stigmi vs other feedback tools

See why teams switch to stigmi for customer feedback

FeaturestigmiGoogle FormsTypeform
Conversational UXYesNoYes
Unlimited responsesFreeFree$29/mo (100 only)
NPS question typeFreeNo$29/mo
Star ratingsFreeNo$29/mo
Opinion scalesFreeLinear scale$29/mo
Drop-off analyticsRs.499/moNo$59/mo
Email notificationsFreeLimitedFree
Custom brandingRs.499/moNo$59/mo

Feedback form FAQ

What types of feedback forms can I create?
You can build NPS surveys, customer satisfaction (CSAT) forms, product feedback forms, post-purchase review forms, employee feedback surveys, and more. stigmi supports 23 question types including star ratings, opinion scales, multiple choice, and open text.
How does the NPS scoring work?
Add an NPS question type and respondents will see a 0-10 scale. stigmi automatically categorizes responses into promoters (9-10), passives (7-8), and detractors (0-6) so you can track your Net Promoter Score over time.
Can I send feedback forms after a purchase or support interaction?
Yes! Share your feedback form via a direct link in emails, SMS, or embed it on your thank-you page. The conversational format works perfectly on mobile, so customers can respond immediately.
Are responses really unlimited on the free plan?
Yes. There are no response caps or monthly limits on any plan. Collect feedback from every single customer without worrying about overage fees. The free plan includes unlimited forms and unlimited responses.
How do I analyze feedback results?
View all responses in your dashboard with filtering and sorting. Pro plans include drop-off analytics to see where respondents abandon the form, plus CSV export for deeper analysis in spreadsheets or BI tools.

Start collecting customer feedback today

Free forever. Set up in under 2 minutes.

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